SHIPPING POLICY
Order Processing
Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Within Canada
Standard Shipping: $12
Estimated delivery: 3–5 business days
Express Shipping: $20
Estimated delivery: 1–2 business days
Free standard shipping is available on Canadian orders over $100 before taxes and after discounts.
Delivery estimates begin once your order has been shipped and may be affected by carrier delays, weather or peak holiday periods.
Shipping Address
Please review your shipping address carefully before submitting your order. Nama Mama is not responsible for delays or additional costs caused by an incorrect or incomplete address.
Lost or Damaged Orders
If your order arrives damaged or you receive the wrong item, please contact us promptly at nfacella@gmail.com with your order number and photographs of the package and item so we can help resolve the issue.
At this time, Nama Mama ships within Canada only.
